Heather joined SDC with over 20 years of experience in the client service industry, where she has held various integral roles within multi-national corporations and family-owned businesses. This level of expertise was a great fit for SDC, as she is already coming up with new ways of improving our clients’ overall experience. Heather enjoys interacting with clients daily, and is dedicated to building lasting relationships. She is always eager to learn new skills, while having a sense of pride in all that she does both in the office and out in the community.
Heather is born and raised in the Toledo area with her three children Karl, Lillian, and Lucas. She loves to engage with her childrens’ and their activities, cook, and read. If you have a favorite recipe or love a good book, don’t hesitate to suggest them to her!
“You may not control all the events that happen to you, but you can decide not to be reduced by them.” – Maya Angelou